Japan Guide 2023/07/19
Big Motor used car dealership chain admitted in a report that it was committing fraud against three insurers, intentionally damaging vehicles to increase the amount of insurance requested and damaging customers’ tires.
A Japanese magazine reported that Big Motor had been dishonest in servicing customers’ cars due to inflated wages and also had excessive insurance claims.
In that complaint, it appears that an employee at the Big Motor Kumamoto Hama Line store received a lecture on how to intentionally puncture a customer’s tire to increase the cost of labor by forcing the customer to change the tire.
According to previous reports, each store received a quota number to complete, if it did not reach it, it was fined.
However, the president denies involvement in the fraud.
Big Motor as of August 2022 had more than 300 stores across the country, and as of November 2021, the group’s total sales were 650 billion yen, and the number of vehicles purchased was the highest in Japan for the fifth consecutive year, with 50,000 vehicles sold. Become the biggest company in the industry.
Source: News Web