Good Comments
- Since I arrived in Japan in 2000, I have never changed cell phone companies, so I can’t give an opinion about other operators. This does not mean that during all these years my satisfaction with AU is 100%. I think there are always pros and cons.
- Nothing to complain about, except the cash back advertising which is generally a lie.
Bad Comments
- The phones work well, but the diversification of devices and plans leaves something to be desired.
- This operator camouflages a lot of things, offers cash back, to deceive customers, has a lot of poor service
- Au has terrible service and the prices are very high.
- Bundled sales packages mainly in relation to the Internet and average antenna reception.
- João Suzuki (2021), At lunchtime and at night, sometimes the internet doesn’t even work, I complained and they said it was peak time, that’s a joke